Ford Business School, Singapore (FBS Singapore – FBS Online)

              Admission Office:        +6567231040 (Singapore)        +971503591574 (Dubai)          +918295620254 (Mumbai, India)

Refund Policy

Pricing, Cancellation & Refund Policy

Pricing Policy

  1. Course Pricing Structure
  • Standard Pricing: All courses are priced individually. The price for each course is clearly listed on the course description page.
  • Bundle Discounts: Purchase multiple courses in a bundle to receive a discount. The specific discount percentage will be indicated at the time of purchase.
  • Membership Plans: We offer subscription plans that provide access to a selection of courses for a recurring fee. Details of these plans can be found on our Membership page.
  1. Payment Methods
  • We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. Payment details are processed securely.
  1. Refund Policy
  • Refund Eligibility: Students can request a full refund within [insert number] days of enrollment if they are not satisfied with the course. After this period, no refunds will be issued.
  • To initiate a refund, please contact our support team at [support email/contact form link].
  1. Promotions and Discounts
  • Periodic promotions and discount codes may be offered. These will be communicated via our newsletter and social media. Discounts cannot be combined unless specified.
  1. Price Changes
  • We reserve the right to change course prices at any time. However, if you have already enrolled in a course, your price will remain locked in.
  1. Taxes and Additional Fees
  • Prices may exclude applicable taxes, which will be added during the checkout process based on your location.
  1. Contact Information
  • For any questions regarding pricing or billing, please reach out to our customer service team at [support email/contact form link].
  1. Policy Updates
  • This pricing policy may be updated periodically. We will notify users of significant changes through email or on our website.

Cancellation Policy

Overview

At Ford Business School, we strive to provide a flexible and user-friendly learning experience. This Cancellation Policy outlines the terms under which users can cancel their subscriptions or course enrollments.

Subscription Cancellations

  1. Free Trial Period
    • If you are currently in a free trial period, you may cancel at any time during the trial without any charges. Simply log into your account and follow the cancellation instructions.
  2. Monthly/Annual Subscriptions
    • You may cancel your subscription at any time. Cancellations will take effect at the end of the current billing cycle. You will continue to have access to the subscription until that time.
    • To cancel, log into your account, navigate to the subscription settings, and follow the cancellation prompts.

Course Enrollments

  1. Individual Course Purchases
    • For courses purchased individually, you may request a cancellation and refund within 14 days of your purchase, provided you have not completed more than 50% of the course content.
    • To request a cancellation, please contact our support team with your order details.
  2. Course Access After Cancellation
    • Upon cancellation of an individual course, access to course materials will be revoked immediately, and any applicable refund will be processed.

Refund Policy

  • Refunds for cancelled subscriptions or course enrollments will be processed within 10 business days after approval.
  • Refunds will be issued to the original payment method.
  • Customers have to bear the cost of payment gateway charges (if and any applicable)

Contact Us

If you have any questions or need assistance with the cancellation process, please reach out to our support team at info@fordbusinessschool.com

Changes to This Policy

We may update this Cancellation Policy from time to time. Any changes will be posted on this page with an updated effective date.

Refund Policy

Payment Terms and Refund Policy

Unless otherwise expressly agreed in writing by Ford Business School, full payment for participation in a Program is required at the time of registration. In the case of Programs that include a trial window, such trial window shall be made available only after the full payment. During the trial window, upon a request by the student, and to the satisfaction of Ford Business School, Ford Business School may, in accordance with the applicable refund policy for the particular Program, choose to refund the Program Fees paid, subject to deduction of such applicable charges for including but not limiting to administrative and marketing expenses, as may be decided by Ford Business School from time to time. Once the trial window is closed, there will be no refund allowed for any reason whatsoever. For all the program, where there is no trial window or preparatory session, refund shall be done in accordance with the terms and conditions of refund policy of the respective program.

It is the sole responsibility of the user enrolling into a Program to check the accuracy of, and evaluate the suitability and relevance of, the Program elected. The enrolment into a Program is non-transferable.

To make payment for any Program or to purchase any services or products offered by Ford Business School through the Platform, you must have internet access and a current valid accepted payment method as indicated during sign-up (“Payment Method”). Ford Business School does not store any of your credit card information or such other information restricted by the Reserve Bank of India (RBI) for processing payment and has partnered with payment gateways for the payment towards the services. By using a third-party payment provider, you agree to abide by the terms of such a payment provider. You agree that in case Ford Business School’s third-party payment provider stores any such information, Ford Business School will not be responsible for such storage, and it will be solely at your discretion to allow the third party to store such information. Any loss of such information or any loss incurred by you due to the usage of such information will be solely a loss incurred by you, and Ford Business School is in no way liable for any such losses and is neither responsible to reimburse / make good such losses in any manner whatsoever. You also agree to pay the applicable fees for the payments made through the Platform.

Ford Business School or its representatives will not ask for OTP or other authentication related information for any purpose, and we urge you to be cautious while making payments and during financial transactions.

Failure to pay the applicable Program fee may result in withdrawal of your access to a Program. Depending on where you transact with us, the type of payment method used and where your payment was issued, your transaction with us may be subject to foreign exchange fees or exchange rates. Ford Business School does not support all payment methods, currencies or locations for payment. All applicable taxes are calculated based on the billing information you provide to us at the time of enrolment/purchase.

The cancellation of the program will be as per the refund policy. Each Program has specific refund terms which shall be applicable in case of refund on account of such cancellation requests.

If you have subscribed for a free trial, the free trial period will last for the period of time specified during your sign-up. Free trials may not be combined with certain other offers. If you have subscribed to a particular paid service or product within the last six (6) months, or if your Payment Method, physical address, contact number or email address has been associated with an account for that paid service, you are not eligible to receive a free trial for that service or product. If you begin your subscription with a free trial, you may be ineligible for certain features of a product or service during your free trial period.